PUBLICATIONS




Client Solutions produces a comprehensive Australian media summary and distributes this via email to subscribers by 9:30 am each weekday morning. The summary includes all health media releases (federal government, state government, lobby groups), Senate and House of Representatives Hansard, Medical Observer, Australian Doctor, AM, PM, Today Tonight, A Current Affair, 7:30 Report and Lateline, and all major state newspapers (such as the Age, Herald Sun, SMH, Daily Telegraph, Courier Mail and Western Australia).
 
We also produce a New Zealand Health Media Summary that covers equivalent New Zealand news sources and distributes this to subscribers by 8am each weekday morning.
 
The health summary is divided into categories, including areas such as health funding, general practice, aged care, rural health and many more. This ensures that subscribers can easily scroll through for the specific information relevant to their organisation, or review general health information. All media releases, transcripts and media stories contain hotlinks (where available) that take the subscriber to the full story.


The summary is an effective boundary scanning tool which alerts subscribers to issues in the media that may affect their organisation. Client Solutions aims to distribute the summary promptly each morning to give organisations sufficient time to prepare and respond to issues if necessary.

Subscription to either the Australian or New Zealand daily health media summary is $AUS 200 ( GST) per month, for up to ten recipients within an organisation.

 


 

Very few organisations could claim that they have never had members asking:
  • What do I get for my subscription?
  • How does it help me?
  • Those at H.Q. are out of touch with the members.
  • We go in too hard on issues.
  • We don't go in hard enough!
In my own 36 years of industry/professional association work, I have heard them all - and in each organisation I worked in! This has caused me to think about what are the key measures of an organisation's health - and how often are they checked, analysed and calibrated?
What are the symptoms of an ailing association? Some danger signs clearly are:
  • falling membership;
  • ageing membership;
  • loss of influence;
  • lack of competition for elected positions;
  • rapid changeover of senior staff
  • loss of corporate memory
  • a sense of treading water rather than moving forward;
  • no direction, no vision; and
  • the emergence of competitors.
This is the tip of the iceberg. Like a disease, there is not much benefit from simply treating the symptoms if at the same time you don't determine the root cause and implement major change. It is always easier to fill in the potholes rather than resurface the road, but the road will get progressively weaker through this process. (Now that's a three metaphor paragraph!)
In answer to this, Client Solutions has developed a range of services which will allow groups to know more about themselves and to improve the way they operate. It's called Association Analytics and will cover a range of analyses, diagnostics and recalibration in areas such as:
  • Internal Analysis/Review
  • Membership Analysis/Review
  • Outputs Analysis/Review
  • Environmental Analysis/Review